Legal

Cancellation & Refund Policy

Effective Date: March 1, 2026

No Long-Term Contracts

ATD subscriptions are billed month-to-month. There are no annual commitments or early termination fees.

How to Cancel

You can cancel your subscription at any time through:

• Self-service: Click "Manage Subscription" on the Billing page in your dashboard
• Email: Send a cancellation request to info@americantransdata.com
• Phone: Call +1 (714) 751-3000

What Happens When You Cancel

• Your subscription remains active through the end of the current billing period
• You retain full access to your dashboard and compliance data until the period ends
• No further charges will be made after the current period
• Compliance monitoring and notifications stop at the end of the billing period

Refund Policy

• Current billing period: We do not prorate or refund the current month's charges
• Billing errors: If you were charged in error (duplicate charge, incorrect amount), contact us within 30 days for a full correction
• Service issues: If the Service was materially unavailable for an extended period, contact us to discuss a credit or refund

Data After Cancellation

We retain your account and compliance data for 12 months after cancellation for your reference. You may request a data export or earlier deletion by contacting us. See our Privacy Policy for details.

Questions?

Contact us at info@americantransdata.com or +1 (714) 751-3000.